Privacy Policy

Effective Date: August 18, 2026

Sunshine Helps Services respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile application, and marketplace services.

Information We Collect

When you use Sunshine Helps Services, we may collect information that you provide directly to us, including your name, email address, phone number, physical address, account information, messages, photos or videos, and service-related information.

We may also collect location information when needed to help connect customers with service providers and provide location-based services.

How We Use Your Information

We use your information to:

Create and manage your account
Connect customers with service providers
Process service requests and bookings
Enable communication between users
Provide customer support
Improve the functionality and security of our services
Prevent fraud and misuse
Provide location-based features
Improve the user experience

Payments

Payments may be processed through third-party payment providers. Sunshine Helps Services does not directly store complete credit card or bank account information when payments are handled by these payment providers.

Photos, Videos, and User Content

Users may upload photos, videos, messages, and other content to request or provide services. This information may be shared with other users when necessary to complete a service request.

Location Information

We may collect precise or approximate location information when you give permission. Location information may be used to help find nearby service providers and provide requested services.

Data Sharing

We may share information with service providers, payment processors, technology providers, or other users when necessary to operate Sunshine Helps Services. We do not sell users' personal information.

Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

Your Choices

You may update certain account information through your account settings. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable requirements.

Children's Privacy

Sunshine Helps Services is not specifically directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new effective date.

If you have questions about this Privacy Policy or your personal information, please contact Sunshine Helps Services through the contact options available on our website or application.